We recommend you take out travel insurance to cover you should you need to cancel for medical reasons or due to a period of enforced quarantine.
If you do need to cancel your booking please let us know by email as soon as possible. Your booking will be cancelled with effect from the day we receive your email notification and subject to our standard cancellation charges:
More than 30 days notice - an administration fee of £15
14 – 30 days notice - 50% of the total booking charge
Less than 14 days or after the booking start date - 100% of the total booking charge
If you cancel your booking after the booking start date, we cannot issue any refund for any remaining nights of your booking. This does include where you need to cancel your booking for any reason outside of your reasonable control, including without limitation, inclement weather and illness. We strongly recommend you take out holiday insurance to compensate you in these circumstances.
If for whatever reason, you do not turn up on the arrival date stated on your booking confirmation, without prior notice this shall be considered a cancellation.